May 19 2020 Update
To All Our Patients
We would like to take this opportunity to thank you for your patience and understanding during this exceedingly difficult time.
As you know we had to close our doors temporarily on 23rd March, the team have spoken to many of our patients during this period and we wanted to address a key concern expressed by many of our patients – When will we be able to open our doors? The recent Government announcement on the changes to the COVID 19 lockdown have sadly not changed the immediate situation for dental practices. All dental practices remain temporarily closed for all routine and emergency treatments.
Please be reassured, that even though our doors are closed and our clinical team are unable to see you face to face, we are here at the end of the phone. Most businesses have had to adapt the ways they operate, and we have done just this, right from the day of lock down.
We have been providing advice and support, temporary filling and cementation kits, prescribing antibiotics where and when it is necessary. For all our registered patients when face to face treatment is the only option, we are referring to Urgent Dental Centres. We are and will continue to have our patient’s dental welfare and safety as our first concern.
The management team, clinicians, nursing and administration team, have been keeping up to date with national and international research and guidelines, this is enabling us to ensure that our environment at Treetops is safe for our patients and our team to return to and be treated in. We are hoping to hear from the Department of Health and the Chief Dental Officer with a re-opening date for all dental practices and we hope that this announcement will be imminent. As soon as we hear, we will share this news with you.
Again, thank you for your understanding, stay safe and we look forward to seeing you very soon.
Please remember, our doors are closed temporarily, but our team are at the end of the phone, any questions or problems please call.
The Treetops Team
Coronavirus Update – 23/03/2020
In light of recent events with the spread of COVID-19 we have taken the hard decision to close our practice until further notice from the Government. All routine general dental care will be postponed as of 23/03/2020. As of 26/03/2020 we have further been advised we are no longer able to do face to face appointments for emergencies. We can only triage over the phone. If you are suffering from a dental emergency please call us on 01902 842 555 and we will advise you.
Important Notice For Denplan Patients:
Please read this letter regarding denplan: Click here
A Message To Our Patients:
Please read this letter: Click here
Please read this useful document on managing tooth ache at home: Click here
Please take care and thank you for your co-operation.
Treetops Dental Surgery
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